With fewer people looking to retail as a career and a rapidly shifting customer base, retailers are seeking better training methods to save the day. Federated ...

Store associates are vital contributors to shoppers’ brick-and-mortar browsing and buying experiences. Stellar in-store employees act as first-hand brand ambassadors that educate customers on specific ...

A business is only as strong as its connection to its employees. This is especially true in the retail industry where businesses rely on their sales associates to provide stellar customer service on a ...

Advances in AI are transforming both education and retail workforce training, with interactive video agents, adaptive learning systems, and mobile-first LMS platforms redefining how skills are ...

NEW YORK (AP) — Trying to stem high turnover in store jobs, nonprofit groups and chains such as Wal-Mart, Home Depot and the Home Shopping Network are launching a program to help people develop the ...

New platform eliminates video production bottlenecks, enabling brands to scale training and product content without studios, crews, or long lead times. Retail brands tell us that they need more video ...

Retail career development is shifting toward integrated models that combine accelerated online degrees, targeted upskilling, and structured career pathways. New programs offer condensed coursework ...

Independent retail store owners looking for practical strategies to grow their businesses will gather June 16–17 for the Retail Success Summit 2026, one of the most comprehensive, longest-running ...

Forbes contributors publish independent expert analyses and insights. Kiri Masters covers trends in retail media and marketplaces. While traditional advertising channels struggle for growth, retail ...

Retail employers should take notice of the model policy and model training related to workplace violence prevention in the retail industry. As we previously reported, in September 2024, New York Gov.