In the battle of the AI agents, competition is heating up for Salesforce . ServiceNow's new artificial intelligence-powered platform for customer relationship management is going after Club name ...
Over the past year, it’s become evident ServiceNow and Salesforce are engaging in a protracted wrangle over which platform may end up orchestrating the entire customer journey from call center to back ...
Investment strengthens the company’s global partnerships with Salesforce and ServiceNow to accelerate the agentic AI customer experience orchestration opportunity SAN FRANCISCO--(BUSINESS ...
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