ServiceNow (NOW) expands across nearly every U.S. state and deepens FedEx, Lenovo, Nvidia, Microsoft & AWS ties—driving AI ...

Netchex has acquired the start-up Mesh to help it roll out AI agents to manage HR in industries such as hotels and leisure ...

Tencent Cloud, the cloud business of global technology company Tencent, today announced a major enhancement to its Agent Development Platform (ADP) International Edition, evolving it into a ...

In the city’s first venture into agentic AI solutions, officials are looking for a vendor to help create an AI agent to support service delivery for residents. It will function as a chatbot and agent.

ServiceNow CEO Bill McDermott said the company is becoming increasingly important as businesses deploy more autonomous AI ...

Investment Strengthens Devolutions' Growing MSP Ecosystem Strategy While Accelerating AI-Driven Service Desk Automation ...

Salesforce Inc. is launching a new prepackaged artificial intelligence agent for customer service, enabling organizations to build and deploy AI agents quickly. Today Salesforce announced Help Agent, ...

The issue isn’t necessarily an employee’s credentials. It’s their perception that certain tasks are beneath them.

Livonia, Mich.-based Trinity Health is moving its IT service desk and applications support work to an outside technology partner. The 90-plus hospital Catholic system said the change affects ...

If Jason Robertson and the Dallas Stars make it to their salary arbitration hearing without any other developments first, it ...

The Permanent Residential Certificate is among 11 documents accepted as proof of residence during the Special Intensive ...

Traditional security workflows were built for environments that changed at human speed. Token Security explains why AI agents ...