Incorrect payments and smart meter problems are the most common bugbears among energy customers in our survey.

Households have been alerted to a new 90-day rule that could result in compensation payments ...

Energy customers across Britain who experience problems during smart meter installations are now entitled to receive £40 in ...

BBC Breakfast expert said around 3 million people could potentially be in line for cash ...

Smart meters can help you track and budget your energy usage. We compare them to regular meters and consider whether it’s worth getting one.

Zimbabwe's state power utility, Zesa Holdings (Zesa), is grappling with teething problems from a newly-introduced US$5 million billing platform, which has left ...

Jack Miller expected winter heating costs - but not a $500 gas bill for an empty home.

A US$5 million Chinese billing platform introduced by state power utility Zesa Holdings (Zesa) on January 6 was bogged down ...

Eskom attributed the progress to improvements in the Energy Availability Factor (EAF), a key indicator measuring the percentage of generating capacity available to supply electricity.

The AI data center boom is a growing part of cost hikes, but it’s only a piece of the puzzle, and it’s attracting an outsized portion of the blame, according to power analysts and energy watchdogs.

Fixing your energy deal now could shield households against higher costs in future. Here's how switching your energy tariff works and what to consider.

I recently switched energy supplier from SSE to Octopus as it offers an attractive tariff for homes like mine that use heat pumps.