Lyft, Anthropic and Claude

Lyft’s new AI customer assistant is powered by Anthropic’s Claude
Ride-hail giant Lyft has partnered with AI startup Anthropic to build an AI assistant that handles initial intake for customer service inquiries for both
Ride-hailing platform Lyft ties up with Anthropic for AI-powered customer care
Lyft said on Thursday it has tied up with Amazon and Alphabet-backed startup Anthropic to roll out artificial intelligence tools for the ride-hailing platform's customer care operations. The company said it has been using Anthropic's Claude AI model,
Lyft is using Anthropic’s Claude AI for customer service
In an example provided by Lyft, a driver asks the chatbot for the requirements for driving for Lyft in their area, to which the chatbot responds with a list of five requirements. How well the new AI-powered service requests will go over with drivers remains to be seen.
Lyft Partners with Amazon (AMZN) and Anthropic to Use AI for Customer Service
Ride-hailing company Lyft (LYFT) has partnered with Amazon (AMZN) and Anthropic, an AI startup backed by Alphabet (GOOGL), to introduce
Lyft teams up with Anthropic to improve customer service features
Lyft partners with AI startup Anthropic to enhance rideshare experience with innovative AI-powered solutions for riders and drivers.
Lyft and Anthropic join forces to enhance rideshare experience with AI
Rideshare company Lyft (NASDAQ:LYFT) and AI firm Anthropic are teaming up to develop new products aimed at improving the rideshare experience for millions of users. The collaboration will focus on creating customer-centric AI products and features to benefit Lyft's community of over 40 million annual riders and more than 1 million drivers.
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USA Today9d
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