Opening an Etsy shop is free, but selling isn’t. Once customer purchases start coming in, you’ll encounter three mandatory ...

That's why customer lifetime value (CLV) has become a strategic priority for high-performing businesses. And with AI-driven ...

Facebook Inc said on Monday it would buy customer service startup Kustomer, as the world's largest social network adds tools to attract more sellers to its platforms.

Struggling to align supply and demand is a tale as old as time for many fashion brands. Meet the AI forecasting platform ...

Salesforce Inc. is imbuing its 16-year-old Service Cloud with artificial intelligence agents in a new suite designed to ...

Since 2023, Teleperformance has been widely adopting AI across internal and client operations—how is the company keeping its people engaged?

2025 is shaping up as the year when AI shifts from optional to structural. The macroeconomic environment may be slow, but ...

After changing its technology and losing a major customer, Kea returned with a colorful rebrand that puts a wise-cracking ...

Three years ago, ChatGPT marked the beginning of the generative AI era – artificial intelligence that could hold natural, ...

ST. LOUIS — A local real estate investor has plans to turn the shuttered Armory entertainment complex in Midtown into a data center, in what could be the first project to test the city’s new rules on ...

After Tesla launched the Model Y Juniper with a front bumper camera and a turn signal stalk, we predicted that these changes would trickle down to the Model 3. This happened in China, but Tesla is now ...