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Suchi Rudra is a writer whose work has appeared in The New York Times, BBC, and Vice, among other publications. Higher education institutions seeking to manage the student lifecycle using data are ...

Author: Attio is a Business Reporter client. AI is changing how businesses operate. Companies are using it to move faster, automate routine work and give their teams more time to focus on what matters ...

ZDNET experts put every product through rigorous testing and research to curate the best options for you. If you buy through our links, we may earn a commission. Learn Our Process 'ZDNET Recommends': ...

A business that retains its client base can often mean much more than expansion and earnings alone. Some experts may emphasize revenue when considering longevity, but a high-quality company is hardly ...

Customer relationship management (CRM) platforms serve as the operational backbone for your RIA. This is why choosing the tool that matches your firm’s needs and goals is an important decision. To ...

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Lone Wolf Technologies is reportedly discontinuing LionDesk, the customer relationship management (CRM) platform it acquired in 2021. LionDesk will remain operational through September, giving users ...

Zurich Insurance Group has over 55 million customers around the world. The insurer built an AI tool into its agents' workflow to increase customer loyalty. This article is part of "Build IT: ...

Before you commit to a customer relationship management platform, make sure it has the features you need to grow your business and get the most out of your investment. Nearly all companies using CRMs ...

In the world of digital advertising, data is king. Yet, many PPC advertisers underutilize one of their most valuable sources of insights: their CRM data. Whether you’re a B2B or B2C marketer, your CRM ...