Southwest Airlines has decided to trade in its friendly customer service for a scummy, fee-riddled experience that mirrors ...

If you don't have Southwest elite status, the cheapest option for getting a free checked bag will be the Southwest Rapid ...

You’ll still get a free checked bag with a Southwest Rapid Rewards credit card, even after the “Two bags fly free” policy ...

Southwest Airlines, known for free bags and open seating, is overhauling policies, leaving loyalists questioning if it’s ...

Those simple words, which are now going viral much like the Netflix repost did, are striking a chord with those on social ...

Southwest Airlines will begin charging customers a fee to check bags, abandoning a decades-long practice that executives had ...

Southwest Airlines' new plan to charge for checked bags may be good for other carriers, according to United Airlines CEO Scott Kirby.

Southwest has axed virtually everything that once set it apart from competitors and now looks like any other US airline.

Southwest Airlines, once known for resisting industry norms, is now embracing revenue-focused strategies, including bag fees and basic economy.