NEW YORK, March 11, 2026 /PRNewswire/ -- Consumer365 has recognised Sage as a leading accounting software provider for nonprofit organisations in the UK, citing its capabilities in budget tracking and ...

The hospital staffing emergency has cooled from its pandemic peak, but labor pressure has not disappeared — it has shifted. Instead of trying to out-hire shortages or outbid competitors for scarce ...

Jan 22 (Reuters) - Design software maker Autodesk (ADSK.O), opens new tab said on Thursday it would shed about 7% of its global workforce, or roughly 1,000 jobs, as ‌it aims to redirect spending to ...

The Department of Homeland Security has drafted plans to drastically cut the Federal Emergency Management Agency workforce in 2026, according to documents obtained by The Washington Post that detail ...

RingCentral, Inc. (NYSE:RNG), a global leader in AI-powered business communications, today announced it has been named aLeader in the IDC MarketScape: Worldwide AI-Enabled Contact Center Workforce ...

Main Capital Partners has made a majority investment in Polypoint, a Swiss provider of workforce management software for the healthcare sector. Founded in 1986 and headquartered in Bern-Gümligen, ...

New 8x8 Contact Center standard WFM feature delivers smarter scheduling, better agent engagement, and faster time to value. While many providers sell WFM as a costly and complex add-on, 8x8 includes ...

"For decades, contact center and workforce management software have been essential but separate components of a well-designed customer service operation," said Sheila McGee-Smith, President and ...