HP has now reversed the move, citing 'initial feedback' and 'the importance of speaking to live customer service agents in a ...

AI-driven support systems can operate continuously, assisting customers beyond standard business hours and catering to global ...

Managing crisis with technology. Amy Sessions shares how Clearwater’s utility customer service team leverages new tech to ...

As the last straw for customer retention, customer service is key. Here's how AI can help elevate the customer experience for ...

While AI’s contributions to this success are undeniable, it’s not a standalone solution. The future of retail customer ...

To connect with Expedia Customer Service, speed dial +1-888-448-9871 for immediate assistance. This dedicated Expedia phone ...

When it comes to troubleshooting your Xfinity services or getting support for billing, technical issues, or service ...

Members of the Jamestown Area Chamber of Commerce Ambassador Committee presented the January Customer Service Award to Sammy ...

Rogers Communications says it has laid off a "small percentage" of customer service employees, as it invests in digital tools ...

She then goes to your website to see how she can contact customer service. After a fruitless, painful attempt to engage an AI chatbot that won’t provide anything further than generic responses ...