World Cup super fan Yoshua Quinones snagged a ticket to the final game. At least that’s what his $10,767 receipt from StubHub said. But three months later, with the big event quickly approaching, his ...

Would Norwegian Cruise Line ban a passenger just for complaining about itinerary changes? The answer likely depends on how the passenger delivers their grievance. One former NCL customer recently ...

Every week, travelers come to me after losing thousands of dollars on trips that should have been simple. They’re all hoping to find out how to get their money back and who is responsible for their ...

A Canadian couple say Costco Travel told them that they did not need visas to take a cruise to Brazil. But when they arrived at the pier in Buenos Aires on embarkation day, Celebrity crew members said ...

I’ve spent years writing about Zelle scams and how to recognize and avoid them. That’s what makes what happened to my daughter last week on the streets of Philadelphia so unusual. There’s a new Zelle ...

If you accidentally put the wrong gas in a rental car, you’re most certainly headed for a giant repair bill. Mohit Govani recently discovered just how giant after Hertz accused him of destroying the ...

As devastating storms caused flooding and widespread damage in Maui last March, a Pennsylvania family canceled their beachfront Vrbo reservation. That was a logical decision they assumed would be ...

Don’t let extreme buyer’s remorse ruin your next cruise. Impulsively spending money you don’t have on something you don’t want is a recipe for a vacation disaster. During a recent sailing, one ...

Heads up, travelers: If your cruise ship is docking in Brazil, get a tourist visa or get denied boarding. A few weeks ago, I told you about a would-be cruise passenger who had been denied boarding ...

People either love Facebook or hate it. An increasing number of former users are leaning toward the latter and pressing the eject button. In their place, though, swarms of scammers have moved in. The ...

Loyal Celebrity Cruises passenger Cherie Johnson booked a transatlantic cruise from Europe to South America a year in advance. She and her husband were greatly looking forward to celebrating her 75th ...

Ph.D. student Rayhan Rashed doesn’t have a personal vehicle or auto insurance. So when he recently booked a rental car for the first time, he wisely purchased Hertz’s Loss Damage Waiver (LDW). As it ...