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5:25
YouTube
ServiceNow Documentation
On-Call Scheduling | Set up an on-call schedule
Shows how to create an on-call schedule, which is used by the ServiceNow On-Call Scheduling application to ensure that dedicated support team members are available to resolve issues as they arise. This video covers: Intro On-call schedule Roster Escalation steps Role required: rota_admin, rota_manager Applies to the Next Experience UI, the ...
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